Thursday, May 26, 2011

How to Remove ScanQuery (Uninstall Guide)

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ScanQuery redirects users to scanquery.com when they type search terms in the top search/URL box. It’s defined as adware or potentially unwanted application by most of the known anti-virus vendors. ScanQuery search results are very limited. What is more, it changes the way you search. Whenever you want to search something up you have to open your favorite search engine, e.g., google.com and type in your search term rather than just typing it into the search bar. If you got ScanQuery installed on your computer, then you probably were not paying attention and clicked through the installer of freeware software without noticing that you had agreed to those changes. ScanQuery is configured to start automatically when Windows starts. Reinstalling your web browser won’t fix the problem. You need to remove ScanQuery from your Add/Remove (Uninstall) programs application. For more information, please follow the removal instructions below. Also, you can remove ScanQuery files manually rather easily. If you need help removing this adware from your computer, please leave a comment below. Good luck and be safe online!




Scan your computer with recommended anti-malware and clean-up software:

First of all, download recommended anti-malware and clean-up software and run a full system scan to make sure that your computer is not infected with malicious or potentially unwanted applications and that your files are not corrupted before proceeding with the uninstall process.


ScanQuery removal instructions:

1. Go to the Control PanelAdd or Remove Programs (Windows XP) / Programs and Features (Windows Vista/7).

2. Select ScanQuery and click the Change/Remove button (Windows XP) / Uninstall button (Windows Vista/7) to uninstall ScanQuery frm your computer.



3. Restart your computer. ScanQuery should be gone.

4. Download free anti-malware software from the list below and run a full system scan.
NOTE: With all of these tools, if running Windows 7 or Vista they MUST be run as administrator. Launch the program and follow the prompts. Don't forget to update the installed program before scanning.


Optional step for Mozilla Firefox users:

ScanQuery installs an add-on for Mozilla Firefox.

1. Go to ToolsAdd-ons.



2. Select Extensions. If there is a ScanQuery add-on, please click the Uninstall button to remove it.




You can also delete ScanQuery manually. Associoted files and registry values are listed below.

Associated ScanQuery files and registry values:

Windows XP:
  • C:\Documents and Settings\All Users\Application Data\ScanQuery\scanquery131.exe
  • C:\Program Files\ScanQuery\ScanQuery_deleted_
  • C:\Program Files\ScanQuery\scanquery.dll
  • C:\Program Files\ScanQuery\scanquery.exe
  • C:\Program Files\ScanQuery\uninstall.exe
Windows Vista/7:
  • C:\ProgramData\scanquery131.exe
  • C:\Program Files\ScanQuery\ScanQuery_deleted_
  • C:\Program Files\ScanQuery\scanquery.dll
  • C:\Program Files\ScanQuery\scanquery.exe
  • C:\Program Files\ScanQuery\uninstall.exe
Registry values:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ScanQuery
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ScanQuery
  • HKEY_LOCAL_MACHINE\SOFTWARE\ScanQuery
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_SCANQUERY_SERVICE
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\ScanQuery Service
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_SCANQUERY_SERVICE
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\ScanQuery Service
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ScanQuery Service
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